Telephone 0161 440 8060
Wholesale plant nursery serving the industry for over 40 years

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Terms and Conditions

PRICE
1.1 We reserve the right to vary prices without prior notice. It is the responsibility of the purchaser to determine the exact price of each item at the point of purchase.

1.2 All prices quoted exclude delivery and are subject to availability. Delivery charges will be quoted at time of an enquiry.

1.3 VAT is added to all prices and will appear on the invoice

1.3 All prices quoted verbally or in writing which are lower than stock prices are to be confirmed and therefore regarded as discounted prices.

SPECIFICATIONS AND INSPECTIONS
2.1 All consignments are to be checked and signed for by the purchaser and any complaints should be made in writing within 7 days. Complaints regarding variety will only be considered within a period of 30 days.

3. BASIS OF PURCHASE

3.1 The purchaser must at all times ensure all ordered items are suitable for their intended use and meet all their requirements.

The purchaser is fully responsible for the health, care, maintenance and welfare of all plants after delivery. This includes the control and prevention of pests and disease unless we are notified within 7 days of delivery.
We are not responsible for the growth or in any way for the performance of the item which includes any damage as a result of adverse weather conditions throughout the year. We are unable to entertain any claims for failure.
The purchaser placing the order with Ladybrook Nursery has read and accepted our terms and conditions (see website www.ladybrooknursery.com for copy of T&C’s). They will be responsible for payment in full of any order supplied by Ladybrook Nursery.
PAYMENTS AND INVOICING
New trade accounts will be opened subject to obtaining a satisfactory and comprehensive credit status report.
New trade customers are required to pay their account by cash or debit card or BACS transfer. A cheque would require 5 to 7 days clearance before delivery or collection. Exceptions are Government bodies and other Public Institutions.
Where credit is given, payment is due 30 days from the date of invoice. In default of payment interest will be added to the outstanding amount calculated at a rate of 15% above the base lending rate of HSBC Bank plc or as may be enacted by Parliament.
All legal or other costs incurred in collecting unpaid cheques from cash or credit transactions will be charged to the purchaser.
Items will not be held in pursuance to an order for more than 30 days without payment being made on a pro-forma invoice basis. If, after this time, payment is not received the goods will be returned to nursery stock.
In the event of the existence of an outstanding amount on the account we reserve the right to withhold future deliveries/collections until such time as the debt has been paid.
Title to goods will not transfer to the purchaser until payment of all invoice/s has been made in full.
NON-STOCK ITEMS
Purchasers who order non-stock items will be required to pay a non-returnable deposit of 50% of the value of the goods on placing the order.
NON-TRADE CUSTOMERS
For non-trade customers there is a minimum order value of £75.00+VAT.
We are unable to offer delivery of any plants with pot sizes in excess of 50 litres due to health and safety issues. The plants would however, be available for collection only by arrangement with the office.
HEALTH & SAFETY
It is the responsibility of the purchaser when placing an order to ascertain the facilities which would be required to unload vehicle deliveries in a safe manner in order to confirm to health and safety regulations i.e. sufficient labour and or machinery. In the absence of suitable facilities we reserve the right to charge for a re-delivery.
For health and safety reasons our appointed driver is not authorised by the company to deliver plants beyond the vicinity of the entrance to the property/site. The location of unloading rests with the driver who will use his discretion, taking into account the access and all health and safety aspects of the delivery.
DELIVERY
8.1 Time is not the essence of the Contract or term of the Contract. We will not be liable for delays in delivery for any loss, consequential or otherwise that may occur as a result of any delay. We will endeavour to fulfil any delivery dates and times. However, in the event of failure to deliver you may cancel the Contract prior to the despatch of the goods. If notice of cancellation is received after the despatch you will be liable for the costs of delivery and all the costs of the total order.

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